Colligo's Customer Service Team is dedicated to providing you with high quality assistance so you can make the most out of Colligo products.
- What is your refund policy?
- I received Colligo Personal Edition with my new laptop or handheld. Will this version provide me with everything I need?
- To use the "instant network" function in Colligo Workgroup Edition and Workgroup Edition for Lotus Notes, how close do I need to be to other Colligo users?
- I purchased through the Colligo online store, but have not received my software yet. Who can I contact?
- Tell me about your support and maintenance contracts.
- I need technical support, how can I contact Colligo?
After buying Colligo software there is a 30-day period to return the product. Please click on the following link to review our complete Return Policy
I received Colligo Personal Edition with my new laptop or handheld. Will this version provide me with everything I need?
Colligo PE has been discontinued but you can take advantage of even more useful tools when you purchase Colligo Workgroup Edition. For more information go to Workgroup Edition
To use the "instant network" function in Colligo Workgroup Edition and Workgroup Edition for Lotus Notes, how close do I need to be to other Colligo users?
Colligo Workgroup Edition and Workgroup Edition for Lotus Notes enable users to set up their own ad hoc WiFi connections using the hardware installed in their laptop. Distance depends on the functional specifications of the hardware and environmental factors such as walls or other obstacles, both of which are independent of Colligo software. The usual range is 50 - 300 feet if you are using standard 802.11 WiFi hardware.
I purchased through the Colligo online store, but have not received my software yet. Who can I contact?
If you have questions regarding your order, or if you need assistance downloading our product, please email sales@colligo.com.
Tell me about your support and maintenance contracts.
Colligo customers that want to receive minor version upgrades and get telephone support should purchase an annual maintenance and support package. For single copies of software, maintenance and support can be purchased through the Colligo Store. For our enterprise customers / large volume licenses, an annual support and maintenance contract can be tailored to their business needs. Please contact sales@colligo.com to find out more.
I need technical support, how can I contact Colligo?
The Colligo technical support page is here . Tech support can be contacted by email at support@colligo.com. Telephone support is available only to customers that have purchased an annual maintenance and support package.
If your question has not been answered with the information provided in this site, please email support@colligo.com.