Colligo is committed to providing the highest level of professional technical support for Colligo Reader and Contributor for SharePoint, Colligo Workgroup Edition, and Colligo Workgroup Edition for Lotus Notes. A number of Colligo Support Plans are available to give you priority access to speak with specialized technical experts by telephone for fast results. These support plans also entitle you to free software upgrades - so that you can protect the value of your investment and continue to leverage the latest offline collaboration innovations.
A number of support packages are available:
- Email Support (Up to 5 Incidences Free)
- Telephone support - unlimited incidences
- Software assurance - all major upgrades free
- Designated support contact
- Requires agreement at time of purchase - please contact us at sales@colligo.com
Basic Support (included with purchase)
- Email support - unlimited incidences
- .dot releases - all minor upgrades free
- Self-serve web resources (support site)
- Electronic downloads
- Product newsletter
If you have questions about delivery of software purchased from our online store, you can find answers to common questions here, or feel free to contact us at sales@colligo.com. If you need to return a product, please click here for instructions.